WorkRight | WorkReal: Supervisor Capability Series | GTI
Founding cohort, now open

Small people problems become big business risks when supervisors are left to work it out alone.

Most organisations are not ignoring psychosocial risk. They are trying to manage it while still running the business, supporting teams, handling pressure, and getting the work done.

WorkRight | WorkReal gives supervisors and managers practical habits to reduce confusion, improve follow-through, support safer conversations, and show that your organisation is taking psychosocial risk seriously.

So you're not just hoping it improves. You can actually see what's changing in how people work.

Consistent with Safe Work Australia's Model Code of Practice
Built for Australian workplaces
15–20 minutes per week
No time off the job
Practical evidence of action, not just attendance
Safe Work Australia aligned
15–20 minutes per week
100% online, no time off the job
Certificate and digital badge
The problem

Psychosocial risk is no longer just a policy issue.

It now sits inside ordinary workplace moments.

A supervisor avoids a difficult conversation.
A worker is unclear about what is expected.
A team member feels unsupported.
A conflict is left to simmer.
A manager assumes everyone is on the same page.
HR only hears about it once the damage is already done.

That is where many workplace risks begin: not in dramatic incidents, but in small repeated failures that become normal.

Safe Work Australia identifies psychosocial hazards such as poor support, lack of role clarity, poor organisational justice, conflict, high job demands, poor change management, bullying and harassment. PCBUs must manage psychosocial risks so far as is reasonably practicable.

WorkRight | WorkReal was built for the practical gap between policy and what actually happens at work.

Who this is for

For managers who know this matters, but need a practical way to start.

This is for organisations that are not looking for another awareness session. It is for managers, HR, WHS and operational leaders who need practical, visible steps that help people work better together while reducing psychosocial risk exposure.

Managers and Supervisors

Lead better before issues escalate.

You are often the first person expected to notice tension, clarify work, support people, manage behaviour, and keep the job moving. That is not easy.

WorkRight | WorkReal gives supervisors simple habits they can use in real conversations, real tasks and real team situations.

Not theory. Not blame. Practical leadership behaviour.

HR and Organisational Leaders

Show more than good intentions.

When something goes wrong, training records alone may not be enough to show that an organisation made a serious, practical attempt to manage risk.

WorkRight | WorkReal helps create evidence of applied action: participation, practical tasks, shared language, supervisor capability and behaviour-focused reporting.

So you're not just hoping it improves. You can actually see what's changing in how people work.

No time off the job. No additional admin load to manage.

WHS and Operations

Turn psychosocial risk into manageable workplace practice.

The legal obligation may sit at organisational level, but many controls live in daily work.

Clearer roles.
Better support.
Earlier conversations.
More consistent follow-through.
Less drift.

That is what this programme is designed to strengthen.

The cost of the status quo

The numbers are no longer soft.

Mental health condition claims now account for 12% of all serious workers compensation claims in Australia. Median time lost is 35.7 working weeks, and median compensation is $67,400, more than four times the median across all serious claims. Serious mental health claims have also increased by 161.1% over the decade to 2023-24. (Safe Work Australia)

35.7 wks
Median time lost for a mental health condition serious claim
Safe Work Australia
$67,400
Median compensation paid per mental health condition claim
Safe Work Australia
161%
Increase in serious mental health condition claims over the decade
Safe Work Australia
12%
Share of all serious claims now linked to mental health conditions
Safe Work Australia
Enforcement is becoming real. The Department of Defence was convicted and fined for failing to manage psychosocial risks after a worker's death, described by Comcare as the first penalty of its kind for a Commonwealth employer. Good intentions are not enough. Organisations need practical evidence that they are taking psychosocial risk seriously.
What changes

This helps managers move from concern to action.

WorkRight | WorkReal does not pretend to solve every psychosocial risk. It gives managers and supervisors a practical first step. When supervisors build these habits, organisations are better positioned to create:

Clearer instructions
Less role confusion and fewer repeated corrections.
Earlier issue identification
Small tensions surface before they escalate into formal processes.
Better support conversations
Supervisors engage earlier and with more confidence.
Stronger follow-through
Expectations are specific, shared and consistently reinforced.
Less avoidable escalation
More consistent leadership behaviour reduces reactive management.
Better evidence of practical action
Documented, de-identified reporting that shows what changed.

Better conversations. Clearer expectations. Safer teams. Less risk left to chance. And something you can point to when asked what's improved.

Why we built this "

Most organisations are not trying to do the wrong thing. They are trying to manage complex people, pressure, performance and compliance at the same time. The problem is that psychosocial risk often appears in everyday moments: unclear expectations, poor support, avoided conversations and inconsistent follow-through. WorkRight | WorkReal was built to help supervisors handle those moments more consistently.

Janelle Hartwig
Janelle Hartwig
Course author · GTI Organisational Training Solutions
Consistent with Safe Work Australia, Model Code of Practice: Managing Psychosocial Hazards at Work
The programme

Practical supervisor capability, not another tick-box course.

WorkRight | WorkReal is a short, applied capability programme that helps supervisors build the habits that support safer, clearer and more consistent workplaces. It is designed for busy people: 15–20 minutes per week, no time off the job, applied in real work, built around observable behaviour.

Team Member
Coming soon
Supervisor
Available now
Manager
Coming soon
Executive
Coming soon
HR/Org Support/WHS
Coming soon
01
Being on the Same Page
Clarity, instructions, follow-through
02
Motivation to Get the Job Done
Energy, ownership, momentum
03
Show Up: On Time & Ready
Reliability, steadiness, respect
04
Getting Along With Your Team
Tone, early issue-handling, conflict
05
Working Well Together
Collaboration, silos, self-regulation
06
Own It
Accountability in action
07
Stop Dreaming, Start Doing
Execution and momentum
08
What To Do When No One Listens
Resilience, influence, escalation
Module 1, available now
Being on the Same Page

This module focuses on one of the simplest and most common sources of workplace risk: people thinking expectations are clear when they are not. Supervisors learn how to set expectations, confirm understanding, close the loop and reduce confusion before it becomes rework, tension or escalation.

4 weeks
15–20 minutes per week
No time off the job
Certificate and digital badge

The remaining seven modules follow the same structure and rhythm. As the programme expands, the same modules will run across all five levels, creating a shared language that reduces drift, blame, and repeated escalation across the organisation.

You're not committing to a full rollout, just a practical starting point.

What's included

What participants receive

Everything needed to take a practical first step without disrupting normal work.

4-week online module, self-paced
Short weekly learning with real workplace application tasks
15–20 minutes per week
No time off the job, no classroom
Supervisor-specific guidance
Content and tasks designed for team leaders
Companion resources
On-the-job reinforcement between sessions
Certificate of completion
Plus a shareable digital badge
De-identified progress reporting
For the sponsoring organisation
The founding cohort

Start before the next issue forces your hand.

The founding cohort is for organisations that want to act early, build capability, and show practical movement on psychosocial risk.

You do not need to have every answer. But you do need to show that your organisation is taking reasonable, practical steps to improve the way people are supported, led and managed.

Founding cohort participants receive early access, dedicated support and the opportunity to help shape future modules.

So you're not just hoping it improves. You can actually see what's changing in how people work.

Founding cohort price
$198.50
Full price: $397 per participant
Module 1: Being on the Same Page
Supervisor level · GTI Organisational Training Solutions

Enrol now Book a consultation

Take the first practical step.

Psychosocial risk is already on the radar. WorkRight | WorkReal helps your managers and supervisors start doing something visible, practical and useful about it.

Enrolling a team? Register multiple staff here and we will be in touch to confirm places and invoicing.